Thank you for choosing us! We want to ensure you are satisfied with your purchase. Please review our refund policy below:
1. Eligibility for Refunds
You may request a refund within 30 days of your purchase date. After 30 days, all sales are final.
2. Request Process
To initiate a refund, please contact our customer support team via e-mail with your order number and a brief explanation of your request. We should reply between 1-4 business days.
3. Conditions for Refund
- Refunds are granted for physical products that are unused and in their original packaging.
- Items that have been opened, used or damaged are not eligible for a refund.
4. Processing Time
Refunds will be processed within 5-7 business days after checking and approval.
5. Exceptions
- Special promotions or bundled items may have different refund terms, which will be stated at the time of purchase.
6. Contact Us
If you have any questions about our refund policy, please reach out to us at [email protected]
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